Privacy Policy

 Welcome to LG Subscribe Malaysia (lg-subscribe-mys.com).

 LG Subscribe Malaysia (“we”, “us”, “our”)  are an authorized LG Subscribe Sales Agent operating in Malaysia . Your privacy is important to us. This policy explains how we collect, use, and protect your information when you visit our website or interact with our ads. 

1. Information We Collect

We may collect:

• Personal details (name, phone number, email, address, ) when you contact us or place an order.
• Payment info (handled securely by our payment partners — we don’t store full card or/and bank details).
• Website data like IP address, device type, and pages visited (via cookies and analytics).

2. Data Controller & Contact

We are the data controller for all information collected through this site.
For any privacy-related inquiries, please contact us at:
📧 lg.subscribe.mys@gmail.com 

3. Cookies & Google Ads

We use cookies to improve your experience and to show personalised ads.
Third parties like Google may use cookies to serve ads based on your past visits.
You can control ad personalisation through your Google Ads Settings.

4. How We Use Your Information

We use your data to:

• Process and deliver your orders.
• Provide customer service and updates.
• Improve our website and services.
• Show relevant ads (including remarketing via Google Ads).

5. Disclosure of Personal Data

Your data may be shared with trusted third parties only when necessary, such as:

• Service providers including payment processors, logistics partners, and analytics tools.
• Business affiliates and authorized LG Subscribe partners assisting in service delivery.
• Government authorities or regulators when required by law.
• Successors or acquirers in case of a business merger or sale.

All third parties are bound to use your data only for legitimate, authorized purposes and maintain strict confidentiality.

6. Data Protection

We use security measures to protect your data and only keep it as long as necessary for the purposes described above.

7. Your Rights

You may request to access, correct, or delete your personal data at any time by contacting us.

 As part of our improved approach, we do not publish a specific store address or use previously associated domains. We focus solely on providing transparent, policy-compliant online marketing and consultation support for LG’s subscription program.